1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Name and contact information (phone number, email address)
- Business information (company name, industry, business address)
- Lead data from your business platforms (Indiamart, Trade India, etc.)
- Communication records and sales interaction data
- Payment and billing information
1.2 Automatically Collected Information
- Website usage data (pages visited, time spent, browser type)
- IP addresses and device information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- Sales Services: To provide commission-based sales outsourcing services
- Lead Management: To manage and convert your business leads
- Communication: To contact you regarding our services and updates
- Service Improvement: To enhance our sales processes and customer experience
- Legal Compliance: To comply with applicable Indian laws and regulations
- Marketing: To send you relevant business information (with your consent)
3. Data Security and Confidentiality
3.1 Exclusive Use Commitment
We acknowledge that all leads, contact information, and proprietary data accessed through your platforms are your exclusive property. We use this data solely for your benefit and for no other purpose.
3.2 No Cross-Selling
We explicitly commit to not using any of your lead data to solicit, market, or sell products or services for any other company, client, or entity.
3.3 Security Measures
- Encrypted data transmission and storage
- Regular security audits and updates
- Limited access on a need-to-know basis
- Secure backup and disaster recovery procedures
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to do so
- Legal Requirements: When required by Indian law or legal process
- Business Protection: To protect our rights, property, or safety
- Service Providers: With trusted partners who assist in service delivery (under strict confidentiality agreements)
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Upon termination of our agreement:
- We immediately cease access to your platforms
- We return or securely destroy all your proprietary data
- We maintain transaction records as required by Indian law
6. Your Rights
Under Indian data protection laws, you have the right to:
- Access: Request information about how your data is processed
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Withdrawal: Withdraw consent for processing (where applicable)
- Complaint: File a complaint with relevant authorities
7. Cookies and Tracking
Our website uses cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for targeted advertising (with consent)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last Modified" date at the top of this policy
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
197, Rajpur Khurd Extension,
Rajpur Khurd, New Delhi - 110068
India
Email: harsh@busd.co.in
Privacy Officer: harsh@busd.co.in
11. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in New Delhi, India.